Refund Policy

 

 

Last updated July,3 2025

Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy. 

Returns

All returns must be postmarked within (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at anpace15@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and proof of purchase, and the item returned, then mail your return to the following address.

Sushi Preaux
Attn: Returns
RMA #
22322 Lakeview Lane
Panama City Beach, FL 32413
United States

Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by emailing you by email when your return has been processed.

Expectations

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 Please Note
 

• Everything must be packed with padding to keep the contents from breaking.

​

Questions

​

If you have any questions concerning our refund policy, please contact us at:

​

(909) 915-0351

anpace15@gmail.com

 

​

                                                                                                                        Thank you!